We are an authorised service centre for some of the most prestigious brands in Hi-Fi. Your equipment will be serviced by people who love what they do. No cutting corners.
Scroll down to book your repair, find out about costs, terms and conditions and shipping. We now provide a nationwide mail-in repair service!
** Please note that we do not repair any PA equipment **
The link below will take you directly to our Repair Shop where you will be able to tell us more about your issue.
Once you’ve submitted your request we will endeavour to get in touch with you within 24 hours. Please do check your spam folder for our reply!
We are an authorised repair centre for some of most prestigious Hi-Fi brands – MOON, VPI, Nordost, Plinius, Electrocompaniet, Bel Canto and Rotel.
We offer repairs to all audio equipment – modern and vintage*, because of our long establishment in the industry we have an excellent service support from most manufacturers.
*depending on parts and service documents availability, assessed on case by case basis.
All booked-in repairs are subject to £80 inspection fee (inc. VAT). This fee is deductible from your final bill.
The charge is £80 per hour thereafter for labour, plus parts if applicable.
A repair estimate will be provided before commencing any repair work.
If this estimate is rejected, the inspection fee covers our time. If the item is beyond economic repair and you are willing to replace it with a new/equivalent, then the repair fee can be credited against a new purchase.
We offer a 3-month warranty on all repairs.
Standard 24h courier shipping is £25, larger items £35, cables and smaller electronics £15.
When sending an item for repair, original/suitable packaging must be used and the packaging must be in condition to survive a return trip. If the box is unsuitable we will charge £25 for a new box and packaging.
Local collection/drop off available.