We Are Reopening!

23rd June 2020

Dear friends, customers and colleagues,

We are excited to announce that Thursday 2nd July 2020 has now been set as the ’Safe & Sound’ reopening day for both Loud & Clear shops – Glasgow and Edinburgh.

During this initial phase of our return to work, we will be operating reduced showroom opening days and hours as follows:

Thursday: 12pm – 6 pm
Friday: 12pm – 6pm
Saturday: 9.30am – 5pm

We plan to extend opening days and hours as we progress into summer and as circumstances allow and we will keep you all informed of any changes via email, social media and our website when we do.

Within the store we will be offering restricted access both in terms of visitor numbers as well as having certain areas of the store off limits to visitors. We will be operating social distancing measures and hand sanitiser will be available at the store entrance with usage encouraged on entry.

Be assured that we have undertaken a thorough risk assessment of all of our processes and as a result will:

* Increase the frequency of hand washing and surface cleaning
* Limit the number of visitors in store and encourage single person visits
* Keep any face to face interaction time as short as possible
* Use screens or barriers to separate people from each other
* Use back-to-back or side-to-side working (rather than face-to-face) whenever possible
* Reduce the number of people each person has contact with by using ‘fixed teams or partnering’ (so each person works with only a few others)
* Wear appropriate PPE in line with government guidelines

Please note not all staff may be available at all of these times and we would appreciate if you could contact us ahead of any proposed visit so we can coordinate access and availability.

Appointments outwith the stated opening times may be available by prior arrangement on:

Wednesdays 12pm – 6pm
Thursdays 6pm – 8pm

Please email glasgow@loud-clear.co.uk or call 0141 221 0221 to book.
Video and telephone consultations will also be available at these times.

Loud & Clear has been operating from remote locations since March and this has proven to be extremely effective, so a number of our services will continue to operate in this way. Additional services will be introduced over the coming weeks.

Our install team will also be returning to work this week (beginning today, 23rd June) and we will be in contact regarding any outstanding works or progress on projects.

Please stay in touch with us via the usual channels of telephone, email, newsletters and social media. However, in the current circumstances please forgive us if we take a little longer to respond.
glasgow@loud-clear.co.uk
0141 221 0221

We are raring to get back to what we do best and will be in touch again before July 2nd with more detail of what to expect, as well as of course some exciting new products.

All the very best, and now, more than ever, stay safe and enjoy your music!
The team at Loud & Clear

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